CUSTOMER SERVICE AND TECHNICAL SUPPORT DEPARTMENT 

To contact the Proview customer service or technical support departments, please use one of the following options:

By Phone:
Service Hotline: (800) 776-8439
Office Hours: 8AM to 6PM Pacific Time

By Email:
Customer Service
Email: customersupport@proview.net

Technical Support
Email: technicalsupport@proview.net

Parts
Email: parts@proview.net

By Fax:
Please use the following form for requesting an (RMA) return authorization number for warranty repair. Fax the completed form to: (714) 379-6290

California service center form, click here.
Texas service center form, click here.

Proview service centers do not offer walk in service, please use one of the option listed above when requiring product repair or technical support. 

PARTS DEPARTMENT 

• Video cable - $18.00 (External type only)
• AC Adapter (for LCD) - $45 - $55
• User Manual - $5.00
• Monitor Base (for CRT) $25 - $35 & (for LCD) $45 - $ 55 (depending on the size of the monitor)
• Bezel - $25 to $35 (for CRT or LCD depending on the size of the monitor)
• Carton Box & Foam - $25 (for CRT or LCD)

Click here to download the Parts request form (in PDF format) in a new window. You may fax your completed request form to: 714.379.6290, attn: Parts Dept.

Or, send an e-mail to: parts@proview.net with all the necessary information.

(Prices do not include shipping/handling or tax. Orders may be prepaid by major credit card, money order or cashier's check only. Sorry, we no longer accept CODs. Allow 5-10 days for delivery.)

The Parts Department can also be reached at: (800) 776-8439 option # 5, or via the direct telephone no. (714) 799-3889.

SERVICE CENTER LOCATIONS
U.S.A.
CALIFORNIA SERVICE CENTER - PROVIEW TECHNOLOGY, INC.
Add: 7373 Hunt Avenue, Garden Grove, CA 92841, U.S.A.
Service Hotline: (800) 776-8439
Office Hours: 8AM to 6PM Pacific Time
No walk in service at this facility, all repairs or inquires should use one of the options listed above.

TEXAS SERVICE CENTER - PROVIEW TECHNOLOGY, INC.
Add: 10849 Kinghurst, Ste. 120, Houston, TX 77099
Service Hotline: (281) 530-4100 / (281) 530-4104
Office Hours: 8AM to 6PM Central Time
No walk in service at this facility, all repairs or inquires should use one of the options listed above.

Taiwan
PROVIEW ELECTRONICS CO., LTD.
Add: 13, Lane 195, Yung-Fong Road, Tou-Cheng City, Taipei 236, Taiwan, R.O.C.
QA Department
Contact person: Robert Tsai
E-mail: qc@tw.proview.com

China
PROVIEW TECHNOLOGY (SHENZHEN) CO., LTD.
Add: North Block 21, 23#, Shataukok Free Trade Zone, Shen Zhen China
RMA Dept.
Contact person: Dennis Chang
E-mail : ptsrma@proview.com.cn

Brazil
PROVIEW ELETRÔNICA DO BRASIL LTDA
Add: Rua Acará, 203, Distrito Industrial, Manaus, AM, Brasil, CEP : 69075-030
RMA Dept.
Contact person: Cintia Andrade
E-mail: rma@proviewbr.com.br

Europe
EUROPEAN REPAIR CENTER
Add: Xoal bvba, Raketstraat 100, B-1130 Brussels Belgium
Contact person: Leo Starckx
E-mail: rma@proview-repair.com

Bulgaria
LAN Service Ltd.
Add: 140 Mimi Balkanska Str. office Transpress, 1540 Sofua, Bulgaria
Tel: +359 2 960 2360
Fax: +359 2 960 2369
E-mail: office@lan-service.bg

U.K.
WARRANTY SERVICE CENTRE
GOODIES ENTERPRISES LIMITED
Add: Mile Road, Bedford, Bedfordshire, MK42 7TB, United Kingdom
E-mail: service@proview.co.uk
Service Hotline: 0870 7572944
Fax Number: 0870 7315018

Russia
PROVIEW RUSSIA LIMITED
Add: Bolshaya Novodmitrovskaya street 14, building 2, office 424, 125015 Moscow/Russia
RMA Dept.
Contact person: Ralph Leonhardt
E-mail: rleonhardt@gmx.net

U.A.E.
PROVIEW MIDDLE EAST.
Add: P.O.Box 18349 Jebel Ali Free Zone, Dubai, UAE
RMA Dept.
Contact person: Liza Manawis
E-mail: liza@proview.ae

Iran
ETIG LTD.
Add: Suite 3, #8, 16th St., Asadabadi Ave., Yousefabad, Tehran 14318, Iran
Contact person: Farshid Safinia
E-mail: f.safinia@etig.ir